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Have Questions?
We Have Answers.

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What are your shipping options and delivery times?

Standard Delivery is fulfilled via Royal Mail 2nd Class, which typically takes 3–5 business days within the UK.

For faster service, we offer Royal Mail 1st Class Express Shipping for £5.80. Please note that this fee may vary depending on courier costs. Express Shipping typically takes 1–2 business days.

How soon will my order be processed?

We aim to process all orders within 1-2 business days (excluding weekends and holidays). Once your order is shipped, you’ll receive a confirmation email with tracking details.

What is your return policy?

We have a 14-day return policy, meaning you can request a return within 14 days of receiving your item. To be eligible, items must be In the same condition you received them (unworn, unused, unsealed and in original packaging)

For more details, please refer to our full
Return Policy or contact us at hello@faithfulnutrition.co.uk.

How do I initiate a return or exchange?

Contact us at hello@faithfulnutrition.co.uk to request a return.

What do I do if my item arrives damaged or incorrect?

Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, email us immediately at hello@faithfulnutrition.co.uk. We’ll evaluate the issue and work to correct it
as soon as possible.

How can I contact you?

If you have any questions about orders, returns, shipping, or anything else:

Email: hello@faithfulnutrition.co.uk
Live Chat: Use the chat feature on our site
Contact Form: Visit our Contact Us page and fill out the form

Where can I find your full Terms of Service and policies?

You can find our complete Terms of Service, Privacy Policy, and Shipping & Return Policies by following the links in our website footer or through the relevant sections on our site.

Who operates Faithful Nutrition?

Faithful Nutrition is operated by Absolute MGT LTD (Company Number: 13182751), based in West Yorkshire, United Kingdom. Our goal is to provide high-quality nutritional products coupled with exceptional customer service.